1. What is Real Cannabis Supply?
Real Cannabis Supply is a reputable online dispensary that offers a wide range of premium quality cannabis products to meet all your cannabis needs. We are committed to providing our customers with top-notch products that undergo rigorous testing and quality control measures to ensure safety and satisfaction.
2. Are your products legal?
As an online dispensary, we operate within the legal framework of the regions where we provide our services. We only sell cannabis products in areas where it is legally permitted, whether for medicinal or recreational use. It is the responsibility of the customers to ensure they are aware of and comply with their local laws regarding cannabis use.
3. How do I place an order?
Placing an order with Real Cannabis Supply is quick and straightforward. Simply browse our website, select the products you want, add them to your cart, and proceed to checkout. You will need to provide some basic information and follow the instructions to complete your purchase.
4. What payment methods do you accept?
We currently accept major credit cards and debit cards for payment. We utilize secure payment gateways to ensure your financial information is protected.
5. Is my personal information safe with Real Cannabis Supply?
Yes, absolutely. We take the privacy and security of our customers’ information seriously. All personal data provided during the ordering process is encrypted and stored securely, following industry standards and best practices.
6. Do you offer discreet packaging?
Yes, we understand the importance of discreet packaging, and all orders are shipped in plain, unmarked packages. The packaging does not mention anything about the contents, ensuring your privacy is respected.
7. Where do you ship to?
We currently ship within regions where cannabis is legally allowed, subject to local laws and regulations. Please check our website or contact our customer support team for specific shipping details.
8. How long does shipping take?
Shipping times may vary depending on your location and the shipping method chosen during checkout. Typically, orders are processed and shipped within 1-3 business days. Once shipped, delivery times can range from 2 to 10 business days, depending on your location.
9. Do you offer international shipping?
As mentioned earlier, we only ship to regions where cannabis is legally allowed. International shipping may not be available to all countries due to varying legal restrictions.
10. What if my package gets lost or damaged during shipping?
In the rare event that your package is lost or damaged during shipping, please contact our customer support team immediately. We will investigate the issue and work to resolve it promptly. Please review our shipping and returns policy for more information.
11. Are your products tested for quality and safety?
Yes, we are committed to providing our customers with premium quality products. All our products go through rigorous testing by reputable third-party laboratories to ensure they meet the highest standards of quality and safety.
12. What types of cannabis products do you offer?
We offer a diverse selection of cannabis products, including but not limited to:
- Premium cannabis flower strains
- Concentrates such as shatter, wax, and live resin
- Edibles, including gummies and chocolates
- Vape cartridges and pens
- CBD products
13. Do you offer discounts or promotions?
Yes, we frequently run promotions and offer discounts on select products. Make sure to subscribe to our newsletter and follow us on social media to stay updated on our latest offers.
14. Can I cancel or modify my order after it has been placed?
Once an order has been placed and payment has been processed, we cannot guarantee cancellations or modifications. However, you can contact our customer support team, and they will do their best to assist you.
15. Is there a minimum age requirement to purchase from Real Cannabis Supply?
Yes, customers must be of legal age to purchase cannabis products in their region. We may require age verification before completing your order.
16. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package during transit.
17. Do you offer a loyalty program?
Yes, we value our loyal customers. Our loyalty program rewards returning customers with exclusive benefits and discounts. Make sure to sign up and start earning rewards on your purchases.
18. How can I contact customer support?
You can reach our customer support team through various channels, including email, phone, or live chat on our website. Visit our Contact Us page for more details.
19. Are there any restrictions on the quantity of products I can purchase?
Some regions may have restrictions on the quantity of cannabis products you can purchase at a time. Please check your local laws or contact our customer support team if you have any concerns.
20. What if I have a problem with my order or products?
If you encounter any issues with your order or products, please contact our customer support team immediately. We are dedicated to resolving any problems and ensuring your satisfaction.
